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Access or correction
Contact support to request access to account information or to correct inaccurate profile or payout details.
Your privacy choices.
Learn how to access or correct account information, manage notifications, ask privacy questions, and request account or personal data deletion.
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Notifications
Manage push notification permissions through your device settings and app settings where available.
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Account deletion
Initiate deletion inside the app or use the official support route when you cannot access your account.
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Privacy questions
Ask how your information is collected, used, shared, protected, retained, or deleted.
Access and correct your information
Review available account information in Coolcard. For information you cannot update directly, contact support and describe the change requested. We may request reasonable verification before changing sensitive information.
Manage notifications
You can manage push notification permissions in your device settings. Where Coolcard provides notification controls inside the app, you can also use those settings to manage promotional or optional messages.
Request deletion
Use the account deletion feature inside Coolcard. If you cannot access the app, review the Delete Account page and contact official support.
Contact the privacy team
Email coolcard@coolcarding.com with the subject Coolcard Privacy Request. Explain the account information connected to your request and the action you want to take. Never include your password or verification code.